Hotel Mercure Wien Westbahnhof

Felberstrasse 4, Vienna 1150

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Make your trip to Vienna special with a stay at Hotel Mercure Wien Westbahnhof. As a distinguished 4 star hotel, we focus on making your experience smooth and delightful. Your perfect city break starts now.

Location: With a stay at Hotel Mercure Wien Westbahnhof, you'll be centrally located in Vienna, just a 4-minute walk from Mariahilfer Street and 7 minutes by foot from Wiener Stadthalle. This hotel is 1.8 mi (2.9 km) from Schönbrunn Palace and 2.2 mi (3.5 km) from Vienna Christmas Market.

Rooms: Stay in one of 252 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities: Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Dining: Enjoy a meal at Westside or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business Amenities: Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

24-hour business center

24-hour front desk

Banquet hall

Biodegradable/compostable stirrers

Biodegradable/compostable straws

Breakfast available (surcharge)

Bulk dispenser for toiletries

Business center

Change of bed sheets (on request)

Change of towels (on request)

Comprehensive recycling policy

Concierge services

Conference space

Conference space size (feet) - 2799

Conference space size (meters) - 260

Covered parking

Designated smoking areas

Double-glazing on all windows

Dry cleaning/laundry service

Eco-friendly cleaning products provided

Eco-friendly toiletries

Elevator

Express check-in

Express check-out

Free newspapers in lobby

Free WiFi

Housekeeping on request

Humane animal treatment

Laundry facilities

LED light bulbs

Luggage storage

Meeting rooms

Multilingual staff

No single-use plastic soda bottles

No single-use plastic stirrers

No single-use plastic straws

No single-use plastic water bottles

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Number of restaurants - 1

Organic food

Reusable cups only

Reusable tableware only

Safe-deposit box at front desk

Secured parking

Self parking (surcharge)

Snack bar/deli

Tours/ticket assistance

Vegetable garden

Water-efficient showers only

Wheelchair accessible – no

Front desk staff will greet guests on arrival at the property.

Check-In: 3:00 PM - 11:30 PM
Check-Out: 12:00 PM
Minimum Age: 18

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet Policy:

Only dogs are allowed
Pets allowed

Spoken Languages:

German
Bulgarian
English
Croatian
Italian
French
Romanian
Hungarian
Turkish
Spanish

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Mariahilfer Street - 0.3 km / 0.2 mi
Wiener Stadthalle - 0.6 km / 0.4 mi
Lugner City - 0.6 km / 0.4 mi
Raimund Theater - 0.8 km / 0.5 mi
Haus des Meeres - 1.4 km / 0.9 mi
MuseumsQuartier - 1.9 km / 1.2 mi
Leopold Museum - 1.9 km / 1.2 mi
Naschmarkt - 1.9 km / 1.2 mi
Vienna Technical Museum - 2 km / 1.3 mi
Maria Theresa Square - 2.1 km / 1.3 mi
Museum of Natural History - 2.1 km / 1.3 mi
Volkstheater - 2.1 km / 1.3 mi
Museum of Art History - 2.1 km / 1.3 mi
Ottakringer Brewery - 2.3 km / 1.4 mi
Theater an der Wien - 2.3 km / 1.4 mi

The preferred airport for Hotel Mercure Wien Westbahnhof is Vienna International Airport (VIE) - 23.1 km / 14.3 mi

Other Information:

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
LGBTQIA+ friendly
No rollaway/extra beds available
Parking height restrictions apply
Essential workers only - NO

Hotel Currency : EUR

Payment Types:

Visa
Diners Club
Debit cards not accepted
Cash
American Express
JCB International
Mastercard

Optional Fees:

Fee for buffet breakfast: approximately EUR 25 per person
Covered self parking fee: EUR 25 per day
Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Twin Room, 2 Twin Beds

2 Twin Beds

215 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with satellite channels

Food & Drink - Room service (limited)

Sleep - Bed sheets

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Laptop workspace, safe, and phone; free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking

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Superior Room, 2 Twin Beds

2 Twin Beds

215 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with satellite channels

Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

Sleep - Bed sheets

Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

Practical - Laptop workspace, safe, and phone; free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking

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Privilege, Room, 1 Double Bed

1 Double Bed

215 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with satellite channels

Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle

Sleep - Bed sheets

Bathroom - Private bathroom, bathtub, bathrobes, and free toiletries

Practical - Free weekday newspaper, laptop workspace, and safe; free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs

Need to Know - Housekeeping on request, toothbrush and toothpaste not available

Non-Smoking

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Star Rating

Guest Ratings

Overall

3.9

Amenities

3.6

Cleanliness

4.1

Comfort

3.7

Condition

3.7

Location

4.4

Neighborhood

3.9

Quality

3.3

Service

4.0

Value

3.7

General Information

Address

Felberstrasse 4, Vienna 1150

Check-In

From: 3:00 PM - 11:30 PM

Check-Out

Until: 12:00 PM

Chain

Accor

Year Built : 1989
Number of buildings/towers : 2
Total number of rooms : 252
Number of floors : 8

Preferred Airport

VIE